I was writing some thoughts about companies having a crisis of confidence and realized that what I wrote has general applicability. Look forward to any reaction to this.
* when "joy" is missing from the work, particularly when smothered by fear and toil, leadership fails
* when "awesomeness" is missing from the product vision, designers aren't necessary to get at what could make "awesome"; leadership fails when it has not created ways for the team's wisdom to emerge
Work can be joyful, set clearly on the path to awesomeness, punctuated by regular bursts of productive, collective energy that remind us why we're doing this, renewing each others' faith and steadfastness that we, together, in our common purpose and belief in each other can realize the impossible.
I worry that we too often stray from this vision of what work should be. I, too, find myself dragged down by fear and toil from time to time.